DugoutHelp centre

Help centre

Answers for players and club admins on getting the most out of Dugout.

Getting started

Everyone
Creating your club and starting the trialLogging in with a one-time codeJoining a club you've been invited toRequesting to join a club without an inviteAdding your first players and teams

Playing: fixtures, availability & your profile

Players
Responding to an availability requestViewing fixtures, results and your league tableUnderstanding squad selection and formationsYour Player ProfileHow the leaderboard works

Running matchday & fixtures

Team admin
Creating and editing fixturesImporting fixtures via CSVConnecting to FA Full-TimeRunning matchday: squad, line-up, result and statsClean sheets and MOTM

Managing players, teams & staff

Team admin / Club admin
Adding players manually or by CSVManaging a team's rosterDeactivating or removing a playerAppointing team admins and staffApproving or rejecting join requestsUnderstanding roles: Owner, Club Admin, Team Admin, Member

Club settings

Club admin
Club identity: name, crest, colour and web addressCreating and renaming teamsGround and location settingsTurning "Request to join" on or off

Billing & plans

Club admin
What's included in the trialClub vs Club Plus: which plan is right for your clubUpgrading, downgrading and managing your cardWhat happens if payment fails or you cancelReaching your team limit

Account & club membership

Everyone
Changing your email addressManaging notification preferencesSwitching between clubsLeaving a clubDeleting your accountTransferring club ownership